OpenClaw Mission Control KPIs: Metrics That Actually Predict Reliability
A KPI framework for OpenClaw mission control with practical metrics for throughput, reliability, and operational quality.
Lead indicators vs lag indicators
Lag indicators like monthly SLA attainment are useful but too slow for daily operations.
Use lead indicators such as queue growth velocity and handoff delay to detect instability early.
Track reliability at workflow level
Aggregate metrics hide high-risk workflows. Reliability should be measured per mission type and customer segment.
Granular visibility helps teams prioritize improvements with clearer ROI.
Combine quality with throughput
Raw completion counts can reward unstable behavior if rework is rising.
Pair throughput metrics with retry rate and post-completion correction rate to measure durable output.
Operational dashboards for decision loops
A KPI dashboard should answer what to do next, not just what happened last week.
Design dashboards around decisions: re-route, escalate, throttle, or expand capacity.